Privacy Policy

Last updated: July 13, 2026

1. Introduction

Openink Hub (“we”, “our”, “us”) provides a role-based task management and SEO reporting console (“Service”). This Privacy Policy explains what information we collect from Admins, Workers, and Customers, how we use it, and the choices you have regarding your data.

2. Information We Collect

We collect the following categories of information:

  • Account information: name, email address, password (stored hashed), company name, phone number, organization address, WhatsApp number, website, and GST number where applicable.
  • Service credentials: account identifiers and access details you provide for third-party platforms (e.g. Google Search Console, Google Analytics) so our team can deliver SEO services on your behalf.
  • Usage data: pages visited, actions taken within the dashboard, and task activity logs.
  • Google account data: when you connect Google Search Console or Google Analytics via OAuth, we access performance metrics (queries, clicks, impressions, sessions, users) strictly to generate reports for your account.

3. How We Use Your Information

  • To create and manage your account and role-based access.
  • To assign, track, and report on SEO and marketing tasks.
  • To generate performance dashboards, charts, and monthly reports.
  • To communicate service updates, approvals, and account status changes.
  • To maintain the security and integrity of the platform.

4. Data Sharing

We do not sell your personal information. Data is shared only: (a) internally between Admins and Workers assigned to your account for service delivery, (b) with Google APIs strictly to retrieve the analytics data you authorized, and (c) where required by law.

5. Data Storage & Security

Data is stored in access-controlled databases with role-based permissions. We apply reasonable technical and organizational safeguards, including encrypted authentication tokens and restricted API access, to protect your information from unauthorized access, alteration, or disclosure.

6. Data Retention

We retain account and reporting data for as long as your account remains active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us, subject to legal or contractual retention requirements.

7. Your Rights

You may access, correct, or request deletion of your personal data, and you may revoke Google account access at any time from your Google account permissions or by contacting us directly.

8. Cookies & Tracking

We use essential session cookies to keep you signed in, and analytics tools (such as Google Analytics) to understand and improve platform usage.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the dashboard or by email. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

10. Contact Us

For privacy-related questions or requests, please contact our support team through your account manager or the contact details provided at registration.

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